Privacy Policy
Last updated: April 12, 2026
This Privacy Policy explains how FindMe collects, uses, stores, and protects your personal information.
1. Information We Collect
We collect information you provide directly (name, email, phone number, profile details) and information generated automatically (IP address, device type, browser, usage patterns, cookies).
2. How We Use Your Information
We use your data to operate and improve the platform, match clients with professionals, process payments, send notifications and service updates, and ensure safety and prevent fraud.
3. Information Sharing
We do not sell your personal data. We may share information with service providers who help us operate the platform, when required by law or legal process, and with other users as necessary to facilitate service delivery (e.g., sharing a specialist's profile with a client).
4. Data Storage and Security
Your data is stored on secure servers with industry-standard encryption. While we implement reasonable safeguards, no system is perfectly secure and we cannot guarantee absolute protection.
5. Cookies and Tracking
We use cookies and similar technologies for authentication, preferences, and analytics. You can manage cookie settings in your browser, though some features may not work properly without them.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us via the in-app support chat.
7. Data Retention
We retain your data for as long as your account is active and for a reasonable period afterward for legal and business purposes. You may request deletion of your account and associated data at any time.
8. Children's Privacy
FindMe is not intended for users under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification.
10. Contact
For privacy-related questions or requests, reach out via in-app support or email privacy@findme.com.